a. Notice. This Agreement oversees your utilization of the Site and the Applications. It is your obligation to carefully read, survey and completely comprehend the terms and conditions of this Agreement. You agree and recognize that we will give you admittance to the Site and the Applications on the sole condition that you accept the entirety of the agreements contained herein.
b. Cancellations. A considerable number of our products and services are accessible on a subscription premise, which you may cancel at any time. To limit any potential disarray, we acknowledge cancellations in writing ONLY.
.If you signed up for products and services by means of phone, you may cancel by written notice to us through the online Client Portal, by email to Support@KickStartupbusiness.com, or by sending us a letter at 15442 Ventura Boulevard, Suite 101, Sherman Oaks, CA 91403. Cancellation will become successful as of the following month-to-month billing cycle following receipt of your solicitation. Please first contact our billing department at billing@BusinessRocket.com to determine any retraction or refund questions or issues. Charges from us will appear on your billing statement as “KickStartup”.
.If you have bought a Service that requires your participation, such as filing income tax returns or filing documents to set up a company, once our Service is effectively given to you, you cannot cancel that previously provided Service, regardless of whether you choose not to take part further.
.If service is given to you, the subscription program requires a 12-month commitment, you may cancel after 12 concurrent months of subscription or request from our billing department a one-time payment to conclude the subscription.
.If services have not been given to you, cancellation will become successful as of the following month-to-month billing cycle following receipt of your solicitation.
.BusinessRocket does not offer any refunds from previous months subscriptions if client wishes to cancel the subscription prior to the services being completely rendered
.BusinessRocket shall use best practice to timely file and submit income tax returns or business registration documents, but makes no guarantee to an exact deadline for when said documents will be submitted. BusinessRocket shall file extensions, if necessary, to ensure the documents are timely filed with the government. If client participation is required, BusinessRocket shall not be held responsible for delays, penalties, interest, late-election fees, or any other liabilities which may cause filings to be submitted to the government after a particular due date.
c. Refunds/Payment
Payment. You must make payments with a valid credit card adequate to BusinessRocket. If your payment and enrollment information is not exact, current, and complete and you do not notify us promptly when such information changes, we may suspend or terminate your subscription and deny any utilization of the Services. BusinessRocket will consequently recharge your Services at the then-current rates except if the Services are canceled or terminated under these Terms.
Fee Changes. BusinessRocket reserves the right to increase or decrease fees from time to time, at its sole discretion.
Monthly and Quarterly fees are non-refundable prior to cancellation and are NOT pro-rated for partial months. All refunds will be made utilizing the same form of installment you used to pay the fees: if you paid via credit card, any refund will be credited to you in the next monthly billing cycle following receipt of your cancellation notice. YOU RECOGNIZE AND CONCUR THAT WE MAY SUBMIT MONTHLY OR QUARTERLY CHARGES MINUS ANY ADDITIONAL APPROVAL FROM YOU UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS AFFIRMED BY US) THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD.
One-Time, non-subscription, service fees are 100% refundable prior to filings, documents, reports, memo’s or services being rendered. If client initiated an order and BusinessRocket has not started processing said order, 100% of collected fees become refundable. In the event BusinessRocket initiated the servicing of said order, all payments become non-refundable. In the event client retracts payment from BusinessRocket via credit card claim or check stop procedure, BusinessRocket shall charge client any fees incurred for such procedures and hold the client personal responsible for the services performed by BusinessRocket.
d. Third Party Agreements. To the degree that you elect to purchase any goods or services from third parties (who might be joined with our contributors) you are dependent upon and consent to be limited by any pertinent arrangements (the “Third Party Agreements”) that you may be required to acknowledge to access such third party services, just as any rules or rules relevant to such information, products or services. The third party may contact you by email and/or phone with respect to the Third Party Agreements or their products or services. BUSINESSROCKET HEREBY DISCLAIMS LIABILITY FOR ANY INFORMATION, MATERIALS, PRODUCTS OR SERVICES POSTED OR OFFERED AS PART OF ANY THIRD PARTY SERVICES. KickStartup IS NOT RESPONSIBLE FOR ANY FAILURE OF PRODUCTS OR SERVICES OFFERED OR PUBLICIZED AT THOSE SITES. A THIRD PARTY MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF BUSINESSROCKET AND THE THIRD PARTY WEBSITE MAY PROVIDE LESS SECURITY THAN OUR SITE OR APPLICATIONS.
e. Billing Errors. If you believe you have been mistakenly charged, or have any inquiries regarding your bill from KickStartup, please contact our billing department at 310-424-5558 to resolve any issues before contacting your credit card company. Charges from us will appear on your billing statement as “KickStartup INC 310-414-5558”. Customer service hours are 9 am - 5:30 pm Pacific time, Monday through Friday.